Privacy Policy and terms of use

Privacy Policy

Last updated: 10.03.2023

Lutepoto sàrls, 4 rue Kurzacht, L-6740 Grevenmacher, No. TVA: LU35020579, email: admin     at    eggs.lu („us“, „we“, or „our“) operates the Eggs.lu website (hereinafter referred to as the „Service“).
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from Eggs.lu.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you („Personal Data“). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name

Usage Data

We may also collect information on how the Service is accessed and used („Usage Data“). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

  • Session Cookies. We use Session Cookies to operate our Service.
  • Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies. We use Security Cookies for security purposes.

Use of Data

Lutepoto sàrls uses the collected data for various purposes:

  • To provide and maintain the Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer care and support
  • To provide analysis or valuable information so that we can improve the Service
  • To monitor the usage of the Service
  • To detect, prevent and address technical issues

Retention of Data

Lutepoto sàrls will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Lutepoto sàrls will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.

Transfer of Data

Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state,

province, country, or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside Luxembourg and choose to provide information to us, please note that we transfer the data, including Personal Data, to Luxembourg and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Lutepoto sàrls will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure of Data

Legal Requirements

Lutepoto sàrls may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of Lutepoto sàrls
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Service Providers

We may employ third party companies and individuals to facilitate our Service („Service Providers“), provide the Service on our behalf, perform Service-related services or assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 18 („Children“).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the „effective date“ at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please get in touch:

By email: admin      at        eggs.lu

By visiting this page on our website: Contact

Additional GDPR Requirements

In addition to the above, we would like to provide you with specific information as required by the EU General Data Protection Regulation (GDPR).

Legal Basis for Processing Personal Data

We collect and process your Personal Data based on your consent when you submit information through our email form. You have the right to withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

Your Rights Under GDPR

As a data subject under the GDPR, you have the following rights:

  • The right to be informed: You have the right to be informed about the collection and use of your Personal Data.
  • The right of access: You have the right to access your Personal Data and receive a copy of it.
  • The right to rectification: You have the right to request the rectification of your Personal Data if it is inaccurate or incomplete.
  • The right to erasure: You have the right to request the erasure of your Personal Data in certain circumstances.
  • The right to restrict processing: You have the right to request the restriction of processing of your Personal Data in certain circumstances.
  • The right to data portability: You have the right to receive your Personal Data in a structured, commonly used, and machine-readable format and to transmit it to another controller.
  • The right to object: You have the right to object to the processing of your Personal Data in certain circumstances, including when it is processed for direct marketing purposes.
  • The right not to be subject to automated decision-making: You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.

To exercise your rights, please contact us using the contact information provided in this Privacy Policy.

Complaints

If you believe that we have not complied with applicable data protection laws, you have the right to lodge a complaint with the supervisory authority responsible for data protection in your country of residence or the country in which the alleged infringement occurred.

The supervisory authority in Luxembourg is the Commission Nationale pour la Protection des Données (CNPD). You can find their contact information at https://cnpd.public.lu/.

Conclusion

We take your privacy seriously and are committed to protecting your Personal Data. If you have any questions or concerns about this Privacy Policy, please do not hesitate to contact us.

Effective date: 10 March 2023